Report an After-Sales Issue

We're sorry to hear you're experiencing a problem. Please complete the form below.

Your Details

Purchase Details

Issue Details

Enter your purchase date above and we will give you an indication of your warranty status

Tick this if you need someone to visit your property. If a call-out charge applies, a member of our team will confirm this with you before arranging a visit.

Photos & Videos

You can attach up to 5 files (photos or short videos). Each file is uploaded separately as you add it, so large videos won't affect your form submission.

You can add up to 5 files. Maximum 200MB each.

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